Direct Services Professional - SLS

ABOUT OUR AGENCY

In 1967, with cooperation from The Resources Exchange and the Arc of the Pikes Peak Region, the Cheyenne Foundation was created. This organization was the first residential training center for adults with developmental disabilities in Colorado Springs. In March of 1971, the Board of Directors purchased the 16-acre McLaughlin Lodge in Manitou Springs Colorado to allow for expansion of the agency. With this property, a pilot project was established to demonstrate that individuals with intellectual and developmental disabilities (IDD) could live independently in cabins with 24/7 staff care. Here, they developed activities of daily living and job training. On April 1, 1971, the Board of Directors changed the name to Cheyenne Village Inc. and became the first licensed provider approved service agency in the state of Colorado. Since that time, we have grown tremendously, serving individuals throughout El Paso County in various setting types, which include; Host Homes, independent apartment living, and nine staffed Cheyenne Village-owned homes. Our humble beginnings have evolved into one of the largest residential providers in Colorado Springs.

Direct Services Professional Description

OVERVIEW:

Assures the health, safety and welfare of person receiving services. Provides individual supports consistent with each person’s individual needs, preferences and values. Provides assistance and support to individuals receiving services to include implementation of service and support plan.

 ESSENTIAL JOB FUNCTIONS:

• Ensures individual’s health and safety is monitored and protected at all times. Follows operational procedures regarding safety. Reports unsafe conditions. Works with team to address individual risks. 
• Implements and documents Individual Service and Support Plans and supports Person-Centered Planning. Assists in identifying each person’s strengths, interests, and needs in a proactive manner, by discussion with supervisor and team and ensures that alternative plans are in place to support where efforts are ineffective. Provides documentation of observation related to services and supports, i.e. progress notes, billing, and incident reports.
• Supports and assists individuals in daily living skills as specified in the IP.
• Completes all required trainings and participates in supervision meetings.
• Participates as a team member to accomplish goals of the team and agency.
• Performs all other job duties as assigned.  

 QUALIFICATIONS:

• Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
• Accurate work is a priority, strives to eliminate errors, and seeks opportunities to improve processes. Demonstrates accuracy and thoroughness and monitors own work to ensure quality.
• Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.
• Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
• Meets productivity standards; completes work in timely manner; strives to increase productivity.

WORKING CONDITIONS:

Work is primarily in a home like setting with person receiving services. Flexibility and ability to change priorities a must.

PHYSICAL DEMANDS:

Move about from location to location. Exerts force and/or lifts or carries object up to 10 pounds constantly, 10-20 pounds frequently and 20-50 pounds occasionally.

The application is required for you to be considered for employment.

Please apply at https://cheyennevillage.org/job-interview-application

EOE

Important Notes

WE DO HAVE SOME REQUIREMENTS*

Experience in human services or related field preferred. High school diploma or general education degree (GED) required. Working knowledge of Microsoft Office applications and Outlook e-mail.

Valid driver’s license with an acceptable driving record.

A background check is required for the following:

• Criminal Background Investigation Check (CBI)
• Department of Motor Vehicle Check (DMV)
• Colorado Adult Protective Services Check (CAPS)
• Department of Regulatory Agencies Check (DORA)

Must be 18 years of age. Must become CPR & First Aid certified. Certifications and training are paid for by Cheyenne Village, Inc.

BENEFITS

Comprehensive benefit package including medical, dental, vision, life insurances, 401(k) Safe Harbor retirement plan, access to an employee assistance program and paid employee portion of FAMLI tax.