Job Description

ABOUT OUR AGENCY

In 1967, with cooperation from The Resources Exchange and the Arc of the Pikes Peak Region, the Cheyenne Foundation was created. This organization was the first residential training center for adults with developmental disabilities in Colorado Springs. In March of 1971, the Board of Directors purchased the 16-acre McLaughlin Lodge in Manitou Springs Colorado to allow for expansion of the agency.  With this property, a pilot project was established to demonstrate that individuals with intellectual and developmental disabilities (IDD) could live independently in cabins with 24/7 staff care.  Here, they developed activities of daily living and job training. On April 1, 1971, the Board of Directors changed the name to Cheyenne Village Inc. and became the first licensed provider approved service agency in the state of Colorado. Since that time, we have grown tremendously, serving individuals throughout El Paso County in various setting types, which include; Host Homes, independent apartment living, and nine staffed Cheyenne Village-owned homes. Our humble beginnings have evolved into one of the largest residential providers in Colorado Springs. 

SERVICE COORDINATOR (SC)

Coordinates and develops service and support plans that promote full participation in community life and meets the needs of each individual with intellectual and developmental disabilities. Insures that all programs meet the regulatory guidelines and time lines. Monitors and revises individual plans in an ongoing and flexible manner to ensure supports -and activities result in meaningful outcomes and continual success.  Maintains records in compliance with the Healthcare Policy and Finance and Colorado Department of Health rules and regulations.

JOB RESPONSIBILITIES

  • Develops, implements and amends as necessary all Individual Service and Support Plan’s (ISSP) for our clients. Develops ISSP’s within 30 days of the Individual Plan (IP) start date for approval. New ISSP(s)/Behavioral ISSP(s) are implemented at the time of the IP start date.
  • Initiates the annual assessment process 120 days prior to the IP end date. Completes and submits all residential assessments to The Resource Exchange (TRE) within 2 weeks of the annual staffing.
  • Coordinates and completes annual assessments with feedback from the individual, family, guardian, residential staff and other members of the Inter Disciplinary Team. Assessments evaluate the individual’s needs, strengths, interests and challenges to maintain accuracy with the Service Plan and state funding. Historical data and assessments are reviewed and incorporated as needed. Establishes priority areas of need for each person to develop individualized skill acquisition plans.
  • Meets with and follows direction of Team Leader for proper development and implementation of behavior intervention objectives.
  • Completes monthly and quarterly reviews of programs and placements. Prepares analyses and data and makes recommendations regarding effectiveness of service for program revisions.
  • Prepares Prior Authorization Requests to be submitted to TRE based on the need for services and in collaboration with the Team Leader, and SCC program and Nursing departments.
  • Submits all statistical data for reviews and consultations, i.e. TRE, Human Resource Committee and psychiatric providers, including presentation to these individuals and committees may be required.
  • Provides training to providers in regards to ISSP’s on a regular basis.  Trains new employees and host home providers within 14 days of employment and all teams every time changes are made to the plans.
  • Maintains monthly contact with individual to obtain feedback on programming status and any services changes.
  • Identifies and utilizes community resources (creative choices) to meet each person’s needs. 
  • Advocates for and empowers people to freely exercise their rights.
  • Attends residential team meetings regularly.
  • Ensures that approved Service Plans matches with services requested and agreed upon during annual meetings.
  • Receives funding information for individuals and uses information to design service.
  • Maintains complete and accurate program records and files.
  • Maintains quarterly contact with other providing service agencies.
  • Represents area of expertise in surveys.
  • Acts as agency representative at staffing, agency and interagency meetings as needed.
  • Intervene, as necessary, to assist individuals at processing real life situations and making informed choices.

WORKING CONDITIONS:

Normal office environment.  During site visits, will be in home settings with one or two individuals receiving services.  Environment may become hectic and noisy.  Flexibility and ability to change priorities a must.

 PHYSICAL DEMANDS:

Normal demands of office and home setting.

 COMPENSATION

STATUS:      Non-Exempt

PAY TYPE:   Hourly - This position is Monday - Thursday 10 hour shifts, giving you Friday, Saturday & Sunday off.

The salary range is $21.54 - $27.19 per hour depending on experience and qualifications.

BENEFITS

Comprehensive benefit package including medical, dental, vision, life insurances, 401(k) Safe Harbor retirement plan, access to an employee assistance program and paid employee portion of FAMLI tax.

If you are interested in this position, please apply at https://cheyennevillage.org/job-interview-application

EOE

Skills / Requirements

WE DO HAVE SOME REQUIREMENTS

Must be detailed oriented and deadline focused.  Requires excellent listening skills.  Able to deal with frequent change; manage competing demands and focuses on solving conflict.  Able to manage difficult or emotional situations with the individuals receiving services.

Experience in human services or related field preferred. High school diploma or general education degree (GED) required. Working knowledge of Microsoft Office applications and Outlook e-mail.

 Valid driver’s license with an acceptable driving record.

A background check is required for the following:

  • Criminal Background Investigation Check (CBI)
  • Department of Motor Vehicle Check (DMV)
  • Colorado Adult Protective Services Check (CAPS)
  • Department of Regulatory Agencies Check (DORA)

Must be 21 years of age.  Must become CPR, First Aid certified.  Certifications and training are paid for by Cheyenne Village, Inc. 

EDUCATION/EXPERIENCE/REQUIREMENTS:

Bachelor’s degree in Human Services field preferred or equivalent in experience. One year’s experience in counseling, program development/implementation or behavior modification. One year’s experience with persons who have a developmental disability or mental health diagnosis. Working knowledge of Microsoft Office applications and e-mail.  Maintains criminal and driving checks acceptable with State of Colorado, insurance carrier and Cheyenne Village, Inc. requirements.  Equivalent combination of education and experience may be considered.